Privacy Policy

Welcome to Colorus.io. Your privacy is critically important to us. This Privacy Policy outlines how Tremtastic Labs LLC ("we", "us", or "our") collects, uses, discloses, and protects the information of users ("you") of the Colorus.io website and services (the "Service").

1. Information We Collect

We collect information in the following ways to provide and improve our Service:

• Information You Provide Directly: This includes the digital photographs and any text (like the cover title) you upload to create your coloring book ("User Content"). If you order a physical product, we also collect shipping information (name, address, phone number) and contact information (email address).
• Information from Your Use of the Service: We automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, and information about your usage, including pages visited. We may use cookies and similar tracking technologies for this purpose.
• Information from Third Parties: We use third-party services for payments and advertising that may provide us with information. For example, our payment processor will confirm if a payment was successful. Our advertising partners (e.g., Meta) may provide us with information about ad performance through tools like the Meta Pixel.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Fulfill the Service: The primary use of your uploaded photos and order details is to create and deliver the coloring book you requested.
• To Process Payments: To bill you for the services purchased.
• To Communicate With You: To send you order confirmations, shipping notifications, and respond to your customer service inquiries.
• To Improve Our Service: To understand how users interact with our website so we can improve the user experience and develop new features.

3. Who We Share Your Information With

We do not sell your personal information. We only share your information with the following trusted third-party service providers (sub-processors) who perform essential functions on our behalf:

• Amazon Web Services (AWS): We use AWS S3 for the secure cloud storage of your uploaded photos.
• Replicate We send your uploaded photos to Replicate to perform the technical image-to-coloring-page transformation.
• Lulu: For physical book orders, we provide your shipping information and the final coloring book PDF to Lulu for printing and shipping fulfillment.
• Stripe We use a third-party payment processor to handle all payment card information securely. We do not store your full payment card details on our servers.

These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.

4. Data Security

We take reasonable measures, including technical and administrative safeguards, to protect your personal information from loss, theft, misuse, and unauthorized access. We use SSL/TLS encryption for data in transit. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Data Retention

We retain your uploaded photos and personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You may request deletion of your data at any time by contacting us.

6. Your Privacy Rights

Depending on your location (e.g., California), you may have certain rights regarding your personal information, including:

• The right to know what personal information we have collected about you.
• The right to request the deletion of your personal information.
• The right to correct inaccurate personal information.
• The right to not be discriminated against for exercising your privacy rights.

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].